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Customer Service

Our travel consultants are happy to help you, seven days a week.

Book online or call:
US/Canada: 1-800-780-5733
Europe: 00-800-11-20-11-40
Use Discount Code: 202865

Frequently Asked Questions
To read answers to the most frequently asked questions, please click here.

Price Guarantee
Special Internet Rate hotel reservations booked through us are guaranteed to be the lowest rate. If there is a lower rate available for the same dates and the same hotel, you must contact us within 24 hours of booking your "Special Internet Rate" reservation. We will either refund you the difference or cancel the reservations without penalty. This guarantee only applies to rate indicated as "Special Internet Rates." It does not apply to special events such as New Years and the Super Bowl. To learn more or to claim a guarantee, please click here.

View or Cancel Reservation
We make it easy to check the status or cancel an existing reservation. Please click here.

Help with Exisiting Reservation
If you need help with an existing reservation, please click here.